Tiles Survive guide

Bot does not see the game window

A troubleshooting checklist for cases when Tiles Survive Helper cannot find the game or MuMu.

Why Helper cannot see the game

If the bot does not see the game window, the cause is usually visibility or launch order: the game is not open, MuMu is not running, the window is minimized, covered, the wrong window is selected, or the emulator is frozen.

Window titles such as Android Device or changed window names can also matter. Do not change everything at once; follow a short troubleshooting checklist.

Checklist

Open MuMu and Tiles Survive, bring the window to the front, keep it uncovered, check the selected window, then restart Helper. If the emulator is frozen, restart MuMu and wait for the game to load fully.

Check Windows scaling, resolution, window position, and stable viewport. If the window changes during work, detection can become unstable.

If the issue repeats

Prepare a short description: what was running, whether Windows sees the window, the window title, whether size changed, and when the issue started. If you make a screenshot, hide personal data.

Questions and repeated cases can be discussed through the Telegram channel and VK group. There is no separate help button and no public internal technical links.

How this relates to Tiles Survive Helper

Tiles Survive Helper is useful where actions are repetitive and need regular checks: resources, squads, rewards, gold mine, raids, and notifications for supported features. It does not promise wins, replace decisions, or bypass game rules.

Related guides

Tiles Survive gifts and free summon

Gifts, free summon, free rewards, daily routine, settlement checks, and Tiles Survive Helper.

Tiles Survive VIP and daily rewards

VIP rewards, daily rewards, daily bonus, routine, free usage period, and Tiles Survive Helper license notes.

MuMu and game window setup

How to prepare MuMu, Windows, and the visible Tiles Survive window for Helper.

How to set up Tiles Survive Helper

A setup route for first launch, game window, MuMu, account, license, and Telegram/VK.

Telegram, VK, license and activation

How the Telegram channel, Telegram bot, VK group, FunPay, account, and Helper activation fit together.

Tiles Survive on PC

How to play Tiles Survive on PC more comfortably and where Tiles Survive Helper fits in.

All guides

Return to the full Tiles Survive guides hub.

Helper features

See which routine actions Tiles Survive Helper can handle.

Download

Check the Windows build page and current version notes.

License

Read about access, purchase, and activation for Tiles Survive Helper.

FAQ

Why does Helper not see the game?

Most often the window is minimized, covered, the game is not running, MuMu is frozen, or the wrong window is selected.

Should I launch MuMu first?

Usually yes. Start MuMu and the game first, then Helper, so the window is already visible.

What does visible window mean?

It should be open on screen, not minimized, and not covered by other apps.

Can restart help?

Restarting MuMu, the game, and Helper often helps after freezes or window size changes.

Where do I ask if it repeats?

Use the Telegram channel and VK group with a short description and no personal data.

Sources and freshness

Tiles Survive mechanics may change after updates. We update guides when possible, but important details should be checked in the game and official communities. This text is an original summary, not copied from wiki or third-party sites.

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